INFORMATION TECHNOLOGY FOR MANAGEMENT OF ENTERPRISE (ITME) DECEMBER 2010 INFORMATION TECHNOLOGY MUMBAI UNIVERSITY QUESTIONS PAPERS SEMESTER 6TH
(3 Hours) [Total Marks :- 100]
N.B.: (1) Question No.1 is compulsory.
(2) Answer any four of the remaining six.
(3) Write brief answers with suitable diagrams and tables.
1. Justify with reasons any four of the following statements. [20 Marks]
(a) Inter Organizational Information System activities support efficient interaction between
organizations at a reasonable cost.
(b) Main components of a knowledge Management system are : Communication, collaboration
and storage technologies.
(c) Web mining is useful in market research and competitive intelligence.
(d) Internet has changed the traditional relationships between customers, suppliers and firms
in industry.
(e) Benefits of outsourcing include reduction of IT costs while allowing the management to
concentrate on core competencies combined with the possibility of security risk.
(f) Web mining is useful in market research and competitive intelligence.
2. (a) What are the main objectives, components and benefits of digital economy? [10 Marks]
(b) Discuss the major models of E-business from E-Government to CZC. [10 Marks]
3. (a) Why are the ethical and legal issues in E-business important and briefly mention the major
managerial issue in E-Commerce. [10 Marks]
(b) Describe with an example the implementation of ERP. [10 Marks]
4. (a) What are the benefits of emerging computing environments, SaaS, SOA and Mobile
computing. [10 Marks]
(b) Explain partner relationship management and collaborative commerce. [10 Marks]
5. (a) Explain the characteristics, capabilities and advantages of automated decision support
systems. [10 Marks]
(b) What are the different stages in the Nolon's I.T growth model? [10 Marks]
6. (a) What are the principles, challenges and opportunities of supply chain
management? [10 Marks]
management? [10 Marks]
(b) Give a case study example of Data, Warehouse, Network computing and wireless
devices in a business environment. [10 Marks]
7. Write short notes on any three:- [20 Marks]
(a) Business Process Management.
(b) Role of RFID in a demand driven supply chain.
(c) Various levels of customer relationship management.
(d) Productivity paradox of I.T.
Also see Information technology for management of enterprise question papers for MAY 2010
Also see Information technology for management of enterprise question papers for MAY 2010
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